Annie Ideker, MD, is a family medicine physician and Senior Medical Advisor for both Clinician Experience and Clinician/Patient Relationships in ambulatory practice for HealthPartners in Minnesota. She is passionate about designing experiences so that they serve the full needs of both patients and families as well as clinicians.
In this episode, Dr. Ideker and I dig deep into her team’s work on EHR optimization to ensure that the EHR works for clinicians and not the other way around. In 2020, after rapidly standing up telehealth infrastructure in response to the COVID-19 pandemic, Dr. Ideker and her team identified four key areas of focus for EHR improvement: orders redesign, documentation, best practice and medication alerts, and Epic proficiency. In each of these areas, she and her team designed solutions using a data-driven approach, in partnership with clinicians, and always with the aim of making the technology effective, efficient, and even delightful.
Links related to Dr. Ideker’s podcast:
- KLAS research results, What Can EPIC’s Signal Data Tell Us About EHR Satisfaction and Burnout?
- EHR Intelligence article, Optimizing Clinical Workflows to Ensure Effective EHR Use