We are glad you found the CEO Coalition and this resource page. Here you’ll find research papers, reports, toolkits and more to advance the important work of protecting the psychological, emotional and physical safety of all healthcare team members. Resources are also available to support, elevate and accelerate health justice for all who work in healthcare.

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Blog Posts

nurse walking through hospital room

To help retain nurses, fix communication: NASA TLX survey

In 2021, we surveyed more than 500 nurses globally and asked them to gauge the mental, physical and temporal demand of a communication experience from their most recent shift using the NASA Task Load Index (TLX). In addition to measuring demand, the NASA TLX also asks the nurse’s perception of performance, effort and frustration levels.

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icons in circular pattern depicting people working together

The 2022 Healthcare Workforce Rescue Package

A group of healthcare workforce wellbeing experts in collaboration with the CEO Coalition and the National Academy of Medicine, published evidence-based actions to help support healthcare team members. The blog post outlines the to five critical actions leaders can take now to safeguard the emotional and psychological needs of healthcare workers.

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three nurses stacking hands

System Change is at the Heart of Wellbeing

The National Taskforce for Humanity in Healthcare (NTH) knew, even before the added trauma of COVID-19, that safeguarding clinician wellbeing would take more than a push for self-care. So, the Taskforce put together a change program that focused on building communication skills, training the skills of human-centered leadership, team-driven process improvement, and hardwiring positive emotions into daily work. The results?

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nurse with hand over heart

Turning Values into Value: Respect at NewYork-Presbyterian

Together, NewYork-Presbyterian (NYP) leaders and frontline team members created a Respect Credo after delving into data, talking to staff, and reviewing exit interview notes and other resources. Based on the learnings and the credo, NYP applied the principles of respect to their process improvement work and to their efforts to attain Magnet Recognition Program® certification. NYP also applied respect to the concept of staff safety.

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Research and Reports

The complex environment that is healthcare requires a disciplined approach to building an effective communication and collaboration strategy to ensure clinician wellbeing and patient safety. In this study, researchers seek to understand how clinical and IT leaders manage the rising challenge of workflow interruptions from EHRs, phone calls, pages, texts, notifications, alerts, alarms and more.

Based on in-person discussions and design sessions as well as interviews with more than 75 executives, thought leaders, and academics in healthcare and well-being, this report defines the heartset, mindset, and skillset that enable leaders to support themselves, lead their teams, and drive sustainable organizational excellence.

In 2022, The Academy conducted research on workplace violence (WPV) in healthcare, including secondary data collection, applied literature review, and qualitative interviews with frontline healthcare team members. This brief outlines the impact of WPV on healthcare professionals and the entire healthcare system, and offers a maturity model that leaders can use to advance efforts to address the WPV epidemic.

The NASA Task Load Index (TLX), which is used to measure task load of workers in high-intensity jobs, was used to survey more than 500 nurses to understand the task load of clinical communication. This report details survey results that emerged in five strong themes related to fragmented technology, communication delays, lack of resources fueling workflow complexity, interpersonal challenges and misalignment of purpose imposing barriers.

Staffing shortages are putting patient care and the future of healthcare at risk. The Great Resignation also compromises the safety and well-being of those professionals who remain in healthcare. This report outlines strategies that key stakeholders and policy makers must embrace to drive systemic change to improve the safety and well-being for our healthcare workforce.

Toolkits and Webinars

A group of healthcare experts in collaboration with the CEO Coalition and the National Academy of Medicine, published evidence-based actions that can support healthcare team member well-being. The first-of-its-kind list prioritizes five critical actions leaders can take now to safeguard the emotional and psychological needs of healthcare workers.

This toolkit provides instructions and supporting materials to help your organization design, launch and spread a Code Lavender program. Code Lavender is a formalized rapid response designed to provide comforting resources to support patients, families, and healthcare team members in times of emotional distress.

This on-demand webinar provides an overview of The Academy’s Workplace Violence Maturity Model. It also features a discussion with a healthcare system leader who outlines a two-part strategy for caregiver safety that resulted in increased reporting and faster response to incidents. This solution-oriented webinar is designed to help leaders identify ways to protect the wellbeing of their healthcare workforce.