Margaret Dimond, PhD, is president and CEO of McLaren Oakland, a 328-bed acute care provider serving all of Oakland County, Michigan. McLaren Oakland is in Pontiac, Michigan, a suburb of Detroit, and serves patients from diverse socio-economic, racial, and ethnic backgrounds.
In this episode, Dr. Dimond and I talk about the challenges of ensuring team member safety both before and during the COVID-19 pandemic. We discuss the critical role of communication in providing a lifeline to security resources and in connecting care team members across disciplines and locations, which is equally critical – especially when infection control protocols prevent easy mobility. We look ahead to the broader implications for team member safety and well-being in the aftermath of COVID-19.
Links Related to Dr. Dimond’s Podcast
- American Hospital Association webinar: Stories from the Frontlines
- Dr. Dimond’s successful CARES Act petition to the Oakland County Board of Commissioners