Caring Greatly™ Podcast

The podcast for leaders who bring humanity to the work of healthcare

The Caring Greatly™ podcast is a destination where healthcare leaders find stories and resources designed to help them to grow, lead, innovate, and rejuvenate. In an interview format, thought leaders from across healthcare disciplines share insights and inspiration about leading and thriving as the industry transforms. Podcast themes span human-centered leadership, technology and innovation, and points in between.
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Diversity and Equity as Part of Mainstream Quality – Lou Hart, MD

September 25, 2020
Episode 41
Duration: 24:25
In this episode, Dr. Hart and I discuss his approach to integrating equity into core quality and safety work. We examine why that integration is so important and delve into some of the specific approaches he and the organization are following to make that a reality. Dr. Hart outlines a newly revamped root cause analysis process that adds equity as an explicit focus.
Lou Hart

Changing the Nexus of Care – Patrick Kneeland, MD

September 15, 2020
Episode 40
Duration: 35:15
In this episode, Dr. Kneeland and I look at the impact of COVID-19 on home care services. There’s been enormous focus on telehealth as a response to the pandemic, but providing acute care in the home has also been a critical lifeline for patients with both urgent and chronic care needs. In addition to the care model, we delve into the professional implications for well-being and satisfaction that comes with connecting with patients on their home turf.
Patrick Kneeland

Creating Trust Through Communication During COVID-19 – Anne Diamond, JD

August 31, 2020
Episode 39
Duration: 30:10
In this episode of the Caring Greatly™ Podcast, Ms. Diamond and I talk about the impact of COVID-19 on the Bridgeport (Conn.) community. Bridgeport is a racially and ethnically diverse community with a poverty rate double that of the Connecticut average. Despite this, Bridgeport Hospital had lower than expected COVID mortality among its black and Latinx patients. We delve into the importance of communication, community trust, and support for team members to a trend-bucking COVID-19 response.
Anne Diamond

How Racism Shapes Trust in Healthcare – Jeri Hill, PhD

August 4, 2020
Episode 38
Duration: 28:33
In this episode of the Caring Greatly™ Podcast, Dr. Hill and I delve into the history of systemic racism in society and medicine, and how that leads to distrust today. Dr. Hill shares both historical examples as well as more recent instances where racism and inequity have led to health disparities, including those witnessed in the COVID-19 pandemic. Dr. Hill advocates for inclusion and partnership, as well as recognition of the current and historical factors that lead to distrust as a path toward inclusion and equity.
Jeri Hill

The Inside Out Perspective on COVID-19 – Bryan Mills

July 27, 2020
Episode 37
Duration: 20:41
In this episode of the Caring Greatly™ Podcast, Mr. Mills shares the challenges of leading a health system through the pandemic. We talk about the perspective he gained by having COVID-19, and the critical importance of communication as the financial, process, and health uncertainties of the COVID-19 response unfold.
Bryan Mills

The Power of Peer Support for Care Team Members During COVID-19 – Jo Shapiro, MD

July 20, 2020
Episode 36
Duration: 28:40
In this episode of the Caring Greatly™ podcast, Dr. Shapiro shares insights into the value of peer support in a profession in which mental health support is still stigmatized. We delve into how peer support is critical to responding to the mental wellbeing needs of clinicians during COVID-19, in addition to providing critical infrastructure to help support rising awareness and the continued impact of racial inequity in healthcare.
Jo Shapiro

COVID-19 and Racial Equity in Healthcare – James Burroughs, JD

July 13, 2020
Episode 35
Duration: 24:04
In this episode of the Caring Greatly™ podcast, Mr. Burroughs and I look at the longstanding issue of racial inequity in healthcare. We delve into the intersection of racism and social determinants of health, and the ways that they do and don’t overlap. Mr. Burroughs shares insights into why COVID-19 has disproportionately impacted communities of color, and how leaders can take aim at the root causes of racial injustice.
James Burroughs

Physician Suicide and the Impact of COVID-19 – Pamela Wible, MD

July 6, 2020
Episode 34
Duration: 30:53
In this episode, Dr. Wible and I talk about the systemic factors that lead to physician suicide, particularly those pertaining to medical education. We look at the additional emotional and moral distress caused by COVID-19 and racial and social inequities. We end by discussing the kinds of transparency, reform, and leadership required to create a more humane medical system.
Pamela Wible

Impact of COVID-19 on LGBTQ+ Children and Young Adults – Angela Goepferd, MD

June 24, 2020
Episode 33
Duration: 17:16
In this episode of the Caring Greatly™ Podcast, Dr. Goepferd and I discuss the impact of the COVID-19 crisis on LGBTQ+ children and young adults. We delve into the challenges of Pride month under quarantine, and the importance of affirming and celebrating the unique identities of LGBTQ+ kids. We also look at issues of intersectionality, and the importance of listening to all members of the community across lines of gender, sex, race, sexuality, language, and other identities.
Angela Goepferd

Humanity on the Frontlines of COVID-19 – Read Pierce, MD

June 22, 2020
Episode 32
Duration: 15:45
In this episode, Dr. Pierce and I talk about the imperative clinicians feel to bring humanity to care during COVID-19, despite challenges to connection created by PPE, caseload, and restrictions on time spent with patients designed to limit infection risk. We also look at the path forward toward recovery and thriving, which includes individual support, team- and leadership-based efforts to maximize positive emotions, and deeper changes in healthcare systems.
Read Pierce