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Building a Culture of Kindness – Shannon Landry, RN, BScN, MN

July 9, 2019
Episode 3
Duration: 32:43

Shannon Landry, RN, BScN, MN, is the Chief Nursing Executive at Bluewater Health in Sarnia, Ontario, where she has led strategy and cultural transformation efforts centered around the idea of kindness.

In this episode, Ms. Landry delves into the transformative power of kindness as a cultural focus and how kindness is measured as part of Bluewater’s strategic plan. She also explores a human-centered approach to decision making in which the executive team keeps “Emily,” the composite personification of patients and team members, at the center of every decision.

Links related to Ms. Landry’s podcast

Shannon Landry