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Amplifying Joy for Well-Being and Outcomes – Ron Paulus, MD, MBA

July 9, 2019
Episode 1
Duration: 33:36

Ron Paulus, MD, MBA, is the former CEO of Mission Health in Asheville, North Carolina, and a founder of the National Taskforce for Humanity in Healthcare.

In this episode, Dr. Paulus describes how he and his team expanded from a focus on safety to one that put team member wellbeing at the center of the system’s strategy. Mission Health implemented a multi-pronged, system-level program to reduce hassles and amplify joys in daily work. The results: The health system boosted employee engagement, reduced inpatient mortality, and improved ambulatory revenue.

Ron Paulus